Last updated: September 30, 2026
This Privacy Policy explains how Sweet Web, a service operated by Esite Creations, collects, uses, stores and discloses personal information when you visit our website, create or use a Sweet Web account, purchase or use our services, communicate with us, or otherwise interact with Sweet Web.
We are committed to handling personal information responsibly and in accordance with applicable privacy laws.
Sweet Web is a website service operated by Esite Creations.
For the purposes of this Privacy Policy, "Sweet Web", "we", "us" and "our" refer to Sweet Web and Esite Creations.
"You" or "your" means the individual accessing or using Sweet Web, or the business or other organization on whose behalf that individual is accessing or using the service.
Personal information is information about an identifiable individual. Depending on how you interact with Sweet Web, we may collect the following types of personal information:
We do not collect more personal information than is reasonably necessary for the purposes described in this Privacy Policy or as otherwise permitted or required by law.
Customers can create an account on SweetWeb.ca to access and manage various features of their Sweet Web service.
Depending on the services available to you, your account may allow you to:
We use the information associated with your account to authenticate you, provide access to your account, provide the requested services, maintain account security, process transactions and communicate with you about your account and services.
We may collect personal information directly from you when you:
We may also automatically collect certain technical and usage information when you visit or use SweetWeb.ca, as described below.
We may use personal information for the following purposes:
We may, where permitted by law, send information about Sweet Web services, promotions or other commercial communications.
Where consent is required by applicable law, we will obtain the appropriate consent before sending commercial electronic messages.
You may withdraw your consent to receive marketing communications at any time by using the unsubscribe mechanism provided in the message or by contacting us.
Withdrawing consent to marketing communications does not affect communications that are necessary to provide your account or services, process transactions, maintain security, or otherwise administer your existing relationship with Sweet Web.
When you visit SweetWeb.ca, certain technical information may be collected automatically.
This may include:
This information may be used for website operation, security, troubleshooting, statistics and service improvement.
SweetWeb.ca uses cookies and similar technologies for purposes such as maintaining user sessions, authenticating users, remembering certain preferences and understanding website traffic.
Cookies are small files or pieces of information stored on your computer or device by a website.
Sweet Web uses its own cookies to support registration, login and administrative functions.
These cookies may be necessary to:
Without certain essential cookies, some account and administrative features may not function correctly.
Sweet Web may use cookies to remember preferences or choices you make while using the website.
These cookies are intended to improve the functionality and user experience of the website.
Sweet Web currently uses Google Analytics and Statcounter to collect website visitor statistics and understand how visitors use SweetWeb.ca.
Google Analytics and Statcounter may use cookies or similar technologies as part of their analytics service. Information collected through analytics may include technical and usage information such as pages visited, visit times, referring information and device or browser information.
We may introduce additional analytics or website measurement services in the future. If we do so, this Privacy Policy will be updated to reflect the services and technologies actually in use.
You can control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of SweetWeb.ca, particularly registration, login, account and administrative features.
We do not maintain a separate Cookie Policy. Information about cookies used by Sweet Web is included in this Privacy Policy.
Sweet Web currently uses Google Analytics and Statcounter to help us understand visitor traffic and website usage.
Google Analytics and Statcounter are third-parties web analytics service. Information about Google Analytics and Statcounter's privacy practices are available in their privacy documentation.
We may use other analytics or website measurement services in the future. If additional services are introduced, this Privacy Policy will be updated to describe the applicable services and their purposes.
Payments for Sweet Web services are processed through Stripe, a third-party payment processor.
When you make a payment, Stripe may collect and process personal and transaction information necessary to process the payment. This may include information such as your name, email address, billing information, transaction information and payment method information.
Sweet Web does not store full payment card numbers or card security codes in its own database.
Stripe is responsible for processing payment information through its payment infrastructure. Stripe's own privacy policy and terms govern its handling of personal information within its services.
Stripe may process personal information in countries outside Canada, including the United States, depending on the services and infrastructure involved.
You can review Stripe's privacy information at https://stripe.com/en-ca/privacy.
We may use third-party service providers to help operate Sweet Web and provide our services.
These providers may process personal information on our behalf where necessary to perform their services.
Our current third-party services include:
Other service providers may be used for functions such as hosting, domain registration, email delivery, website infrastructure, security, technical support or other services required to operate Sweet Web.
We take reasonable steps to ensure that third-party service providers only receive information reasonably necessary for the services they provide and that personal information is handled with appropriate safeguards.
Some third-party service providers used by Sweet Web may store or process personal information outside Canada.
For example, Stripe may transfer or process personal information internationally, including in the United States. The laws applicable in those jurisdictions may differ from Canadian privacy laws.
Where personal information is processed by third parties outside Canada, we take reasonable steps to use providers that maintain appropriate privacy and security safeguards and to protect personal information in accordance with applicable requirements.
We do not sell your personal information.
We may disclose personal information in the following circumstances:
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, to provide our services, maintain accounts, administer subscriptions, maintain business and financial records, comply with legal or regulatory requirements, resolve disputes, enforce agreements and protect our legitimate business interests.
When personal information is no longer required, we take reasonable steps to securely delete, destroy or anonymize it, subject to applicable legal, accounting, operational or other legitimate retention requirements.
The security of your personal information is important to us.
We use reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the information we handle.
These safeguards may include access controls, authentication procedures, passwords, system security measures, monitoring and other measures appropriate to the information and systems involved.
However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable steps to protect personal information, we cannot guarantee absolute security.
If we become aware of a breach of security safeguards involving personal information, we will assess the circumstances and take appropriate steps to contain, investigate and address the breach.
Where applicable law requires us to report a breach to a privacy regulator or notify affected individuals, we will do so in accordance with those requirements.
We also maintain records of privacy breaches as required by applicable law.
You may contact us to request access to personal information that we hold about you or to request that inaccurate or incomplete information be corrected.
To protect your privacy and account security, we may need to verify your identity before providing access to personal information or making certain changes.
We will respond to access and correction requests in accordance with applicable privacy laws.
If you have questions about personal information held by Sweet Web, you can contact our Privacy Contact using the information provided below.
If you have a concern or complaint about how Sweet Web handles your personal information, we encourage you to contact us first so that we can investigate and attempt to resolve the matter.
You may submit a privacy complaint by contacting our Privacy Contact using the information provided below.
We will review privacy complaints and take reasonable steps to investigate and respond to them.
Where applicable, you may also have the right to make a complaint to the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.
Sweet Web is intended primarily for businesses and their representatives.
We do not knowingly collect personal information from children for purposes unrelated to providing our services.
If you believe that a child has provided us with personal information that should not have been collected, please contact us so that we can review the situation and take appropriate action where required.
SweetWeb.ca may contain links to websites or services operated by third parties.
If you click a third-party link, you will be directed to that third party's website. We encourage you to review the privacy policy of every website or service you visit.
We do not control and are not responsible for the privacy practices, policies, content or security of third-party websites or services.
We may update this Privacy Policy from time to time to reflect changes to our services, technology, privacy practices or applicable legal requirements.
When we make changes, we will update the "Last updated" date at the top of this Privacy Policy.
Where appropriate, we may also provide additional notice through SweetWeb.ca or by email.
We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.
If you have questions about this Privacy Policy, want to request access to or correction of your personal information, or wish to submit a privacy complaint, please contact us:
Sweet Web / Esite Creations
312 10th Street
Hanover, Ontario
N4N 1P3
Canada
Email: contact@sweetweb.ca
Phone: 226-907-1932